Privacy Policy

Last Updated: June 12, 2026TC Interactive Group LLC (“TC Interactive Group,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, join our waitlist, contact us, use our services, communicate with us, or otherwise interact with TC Interactive Group.By using our website or services, you agree to the practices described in this Privacy Policy.1. Information We CollectWe may collect the following categories of information:Personal Information You ProvideThis may include:NameEmail addressPhone numberCompany nameJob titleBusiness informationMessages, inquiries, or requests you submit through our website or formsInformation you provide when joining our waitlistInformation you provide when requesting a consultation, demo, quote, or serviceBusiness and Project InformationBecause TC Interactive Group provides AI, automation, integration, and technology-related services, we may collect information related to your business needs, workflows, systems, software tools, customer communication processes, CRM setup, automation requirements, data structure, or other project-related information you choose to provide.Client Data and Uploaded ContentWhen providing services, we may receive access to data, files, prompts, workflows, business records, CRM data, API data, automation inputs, or other content you provide for the purpose of designing, testing, deploying, or supporting AI and automation solutions.Website and Usage InformationWhen you visit our website, we may automatically collect information such as:IP addressBrowser typeDevice typeOperating systemPages visitedReferring websiteDate and time of visitGeneral location informationWebsite performance and analytics dataCookies and Tracking TechnologiesWe may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure performance, and support marketing or advertising efforts.You can control cookies through your browser settings. Disabling cookies may affect some website functionality.2. How We Use InformationWe may use collected information to:Respond to inquiriesAdd users to our waitlistProvide consultations, demos, support, and servicesDesign, build, test, and maintain AI, automation, and software solutionsCommunicate with you about your account, project, or service requestSend service-related updatesSend marketing or promotional communications where permittedImprove our website, services, systems, and customer experienceProcess payments, invoices, or business transactionsMonitor website performance and securityPrevent fraud, misuse, or unauthorized accessComply with legal, regulatory, contractual, or security obligations3. SMS/Text Messaging PrivacyWhen you provide your phone number and opt in to receive text messages from TC Interactive Group, you consent to receive SMS or MMS messages related to our services, waitlist updates, appointment reminders, consultations, account updates, project communications, support messages, and promotional updates.Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at (888) 313-7077.Consent to receive text messages is not a condition of purchase.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Text messaging originator opt-in data and consent will not be shared with any third parties.We may share limited information with service providers only as necessary to deliver text messages, support messaging services, maintain compliance, prevent fraud, or operate our communications systems. These service providers are not permitted to use mobile information or SMS consent for their own marketing purposes.4. How We Share InformationWe do not sell your personal information.We may share information in the following limited circumstances:Service ProvidersWe may share information with vendors, contractors, hosting providers, analytics providers, CRM platforms, communication platforms, payment processors, AI technology providers, automation platforms, and other service providers who help us operate our business and deliver services.These providers are authorized to use information only as necessary to provide services to us or on our behalf.AI and Technology ProvidersBecause our services may involve artificial intelligence, automation, APIs, large language models, cloud tools, and third-party software platforms, information you provide may be processed through technology vendors when necessary to deliver contracted services.We do not knowingly sell client data, SMS consent data, or mobile opt-in data. We do not authorize third-party AI or technology providers to use your confidential business information for unrelated marketing purposes.Specific data handling terms may also be governed by a separate agreement, statement of work, master services agreement, data processing agreement, or platform-specific terms.Legal and ComplianceWe may disclose information when required to:Comply with applicable laws, regulations, legal processes, or government requestsProtect our rights, privacy, safety, property, users, or the publicEnforce our agreements or policiesDetect, prevent, or address fraud, security, or technical issuesBusiness TransfersIf TC Interactive Group is involved in a merger, acquisition, sale of assets, financing, restructuring, or similar transaction, information may be transferred as part of that business transaction, subject to reasonable confidentiality protections.However, SMS opt-in consent and mobile information will not be sold, shared, or transferred to third parties or affiliates for marketing or promotional purposes.5. Data SecurityWe use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.However, no website, platform, transmission method, or electronic storage system is completely secure. We cannot guarantee absolute security.6. Data RetentionWe retain information for as long as reasonably necessary to:Provide servicesMaintain business recordsComplete transactionsSupport legal, tax, accounting, security, or compliance obligationsResolve disputesEnforce agreementsMaintain operational recordsWhen information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.7. Your Privacy ChoicesDepending on your location and applicable law, you may have the right to:Request access to personal information we maintain about youRequest correction of inaccurate informationRequest deletion of certain informationOpt out of marketing communicationsOpt out of certain cookies or tracking technologiesWithdraw consent where processing is based on consentTo make a privacy request, contact us using the information listed below.You may unsubscribe from email marketing by using the unsubscribe link in our emails, where available.You may opt out of text messages by replying STOP.8. Third-Party Links and PlatformsOur website or communications may contain links to third-party websites, platforms, tools, or social media pages.We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing information.9. Payment InformationIf payments are collected, payment information may be processed by third-party payment processors. We do not store full credit card numbers unless explicitly stated or required for a specific service arrangement.Payment processors handle payment information according to their own privacy and security practices.10. Children’s PrivacyOur website and services are intended for businesses and individuals who are at least 18 years old.We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.11. U.S.-Based OperationsTC Interactive Group is based in the United States. If you access our website or services from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.13. Contact UsFor questions about this Privacy Policy or our privacy practices, contact us at:TC Interactive Group LLC
Orlando, Florida
Phone: (888) 313-7077
Email: office@tcinteractivegroup.com